Integration Helps Dealers Improve Customer Service with Automatic Customer Notification Tools

Salt Lake City, UT April 4, 2011 – ADP Lightspeed, a premier provider of Dealer Management Solutions for Recreation Sports Dealerships, today announced its development of Email integration in its LightspeedEVO product for future release. This integration allows dealers to Email directly out of the Parts, Sales and Service modules in the LightspeedEVO DMS (Dealer Management System).

The email integration tool allows dealers to send invoices, updates on service, receipts and purchase orders in electroni c messages directly out of LightspeedEVO. Dealers have the ability to set up system preferences for populating data into form emails and selecting the auto populating fields. These fields pull in the customers’ specific information (name, invoice #, unit information) automatically.

“Email integration truly improves dealers’ ability to communicate effectively and quickly with their customers,” said Kris Denos Senior Director of Research and Development at ADP Lightspeed. “With immediate communication linked to actions performed in EVO, such as closing a repair order, and the ability to send invoices electronically dealers can improve customer service and responsiveness drastically.”

Email integration is included with the purchase of LightspeedEVO and will be available to dealers currently on the system for download in version 5.3 due for release spring 2011. System preferences must be set to enable email communication.

ADP Lightspeed
ADP Lightspeed, based in Salt Lake City Utah, is a part of ADP Dealer Services, which provides integrated computing solutions to over 25,000 auto, truck, motorcycle, Powersports, and recreational vehicle dealers throughout the United States, Canada and Europe. ADP, with nearly $9 billion in revenues and about 550,000 clients is one of the world’s largest providers of business outsourcing solutions. For more information www.adplightspeed.com.