A successful service department keeps technicians busy and customers happy. That requires tracking the complete service cycle. From generating a repair order to quickly communicating a complete repair to the customer, no step can be missed.
ADP Lightspeed provides solutions that increase your ability to manage a successful department and create loyal customers. One provider gives you the integrated solutions to help your repair shop fine tune its performance.
Select a solution category to see more.
Service Shop
Profitability
Increase your ability to manage a successful department. Track unit and customer service history. Manage technician/job scheduling and provide accurate service estimates. Eliminate unnecessary expenses. + more
Customer
Loyalty
Keep your customers happy and coming to you for their repairs. Send automatic service appointment reminders. Create automatic post repair CSI surveys sent by email with follow up tracking. + more
Process
Efficiency
Get the right tools for the job with direct connections to third-party providers and efficiency tools. Keep the focus on repairing RV's, not fixing credit card payment errors or server issues. + more